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Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges.

1000Bulbs.com strives to provide our customers with an excellent shopping experience. Our products are of high quality, and we want our customers to be satisfied with their purchase. If you are not satisfied with your product, you may request to return the merchandise for a refund within 30 days of the invoice date. A request for return may be submitted online via the Return Merchandise Authorization RMA link or by contacting your Account Manager or the Customer Service Department at 972 5250501. All returns must be preapproved by 1000Bulbs.com and accompanied by a copy of the RMA form which will be provided upon approval. All returns must be in the original packaging in asnew condition with the return shipping prepaid by the customer. 1000Bulbs.com reserves the right to impose a restocking fee on all returns including, but not limited to, unauthorized andor unusual returns. Shipping costs are not refundable. Special Order items including fixtures are not eligible for return. 1000Bulbs.com enjoys an unsurpassed reputation in the industry of lighting, lighting supplies and lighting services.