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AntiquesOnOldPlankRoad

We have been importing and restoring European anti..

  • 1750 N Springfield Avenue Chicago Illinois 60647
  • 271.12 km away
  • +0 773 278-4040
  • webstore@oldplank.com
  • http://www.oldplank.com

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Payment Policy
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Shipping Policy
Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Most purchases are shipped from our warehouses to arrive within 714 business days of receipt of the order. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Items shipped to Alaska, Hawaii and US Territories will be charged our regular shipping and processing fees, with an additional charge depending on size and location. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. for any questions regarding shipping please email us at webstoreoldplank.com or call us at 1.312.714.3000 during our regular business hours of 85 PM MondayFriday, CST. We regret that we cannot ship to foreign countries through our website at the present time, please call us and exceptions can be made depending on item, shipping options and region of the world.
Return Policy
At Old Plank Antiques, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage the day of delivery; we will arrange for a prompt replacement.Old Plank will accept returns and exchanges on any reproduction item within 14 days of purchase exclusive to the web and internet sales only. Customer is responsible for the proper packaging, return and shipping costs to send the reprodcution item back to Old Plank Road. All exchanges andor returns must have a return authorization number before the item is to be returned. Please call Customer Service at 312.714.3000 before starting this process, other options maybe available. Old Plank reserves the right to refuse a return based on merchandise damaged upon return delivery.We cannot accept returns on monogrammed, personalized, special–order items, antiques or on items damaged through normal wear and tear. We also cannot accept returns of final–sale items which are identified by the word antique or vintage in the description andor title of the product. We provide at least eight pictures of each antique or vintage item through a professional photographer with an interior design and art school background. We will point out by photos and description any variances from we believe are noticible differences in the product that may have happened during the life span of the product. These are obviously not defects and Old Plank is not responsible for the wear and tear a piece of furniture may have had previous to the sale of the item.

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