7.1 Payment by international buyers can be made by credit card. For European Union customers, we also accept payment in advance by bank transfer (IBAN / BIC). 7.2 If you are ordering from within the European Union and wish to pay by IBAN / BIC bank transfer, you will receive the bank account number and IBAN / BIC information with the order confirmation. The merchandise will be shipped as soon as the funds are cleared in our bank account. 7.3 If you wish to pay by credit card, the amount due will be charged to your credit card as soon as you receive the order confirmation. The merchandise will be shipped immediately if it is in stock. You will be notified about any delays. 7.4 The primary currency of our Online-Shop is EUR. All items are offered in EUR. Conversion into US $ takes place on the basis of the official daily exchange rate. Payment can be made in US $ and in EUR.

Ordering from Black Forest Cuckoo Clocks Online: Once you have found the desired product, you can place it without obligation in your shopping cart by clicking the button ‘add to cart’. The content of your shopping cart can be checked without obligation at any time by clicking the button ‘shopping cart’. The product in your shopping cart can be removed at any time from the cart by setting the quantity to 0 and clicking the button ‘update’. If you wish to buy the products in your shopping cart, click the button ‘secure order’. In the next step, you can enter your personal data. Necessary data fields are marked with a * throughout the order process. You do not need to register with us to place an order. Your information will be transferred via a secure connection. After entering your data, please check them again for possible mistakes. By clicking the button ‘send order’, you will conclude the order. If you are paying by credit card, you will be asked to enter your credit card details in a further window, which opens up after concluding your order. This process can be aborted any time by closing the browser window. On the individual pages you will find further information, for example instructions on corrections or likewise. Data Protection We will only use your personal data to process and complete your order. Your address details will only be given to the chosen shipping company to send and deliver the merchandise as precisely as possible. In order to process your payment, your credit card data will be processed directly by the respective card company, Mastercard, Visa, or American Express. We do not store any credit card data. For Mastercard and Visa payments we use the security system MasterSecureCode directly by Mastercard, to guarantee the best possible data safety. No personal data will be passed on to any third party. After your order has been completed, your personal information will be blocked for further use and deleted as soon

You have the right to withdraw from the contract of sale within two weeks after receipt of the merchandize, either in written form (by letter, fax, or email), or by returning the merchandise. The time period begins with this instruction, but not before the recipient has received the merchandise and not before the completion of our information obligations according to § 312c Abs. 2 BGB in connection to § 1 Abs. 1, 2 and 4 BGB-InfoV and our obligations according to § 312e Abs. 1 Satz 1 BGB in connection to § 3 BGB-InfoV. In order to observe the return time period, it is sufficient to send the written withdrawal within the time period, or to send the item within the time period. Please send the withdrawal or merchandise to: Fa. August Schwer e.K. Hauptstr. 28 78141 Schönwald Fax: 07722/86890210 email: info@black-forest-cuckooclocks.com Consequences of Withdrawal In case of an effective withdrawal, both parties have to return all goods, services, and benefits received. Should it be impossible to return the merchandise or services received completely or only in a degraded condition, you will have to compensate us for the loss of value in the respective merchandise or service. This is not applicable if the deterioration of the merchandise is only due to an inspection of the merchandise – which would have been similarly possible in a regular retail store. Furthermore you can avoid the liability to compensate the loss of value, by refraining from using the merchandise as if it were in your possession, and by avoiding any action that might diminish the value of the merchandise. The return shipping costs for international orders and shipments have to be covered by the recipient.