Your account history with us including without any limitation all billing information and communications, payment history etc. are covered here. This information is maintained in encrypted form on secure servers.

All products ordered on Darveys are directly shipped from boutiquessellers across the globe directly at your doorstep. Therefore, sellers require a minimum of two weeks to deliver an ordered product to you. Shipping information shall also be provided along with other relevant information on the product page. The product shipping status of your order can be easily tracked from your account at Darveys.com

At Darveys our priority concern is the satisfaction of our clients. We want you to get what you pay for and to that end we allow for no shortfalls or inconsistencies. Your product will be precisely what you see and read of at our website and any discrepancies in the same shall be remedied by us as swiftly as possible. We work closely to provide you with the most accurate information given to us by our seller including picturesdescriptions. Our company runs on an International marketplace model, wherein luxury boutiquessellers across the globe showcase their products on our portal exclusively. Whenever a customer places an order, the order is directly sent across to the concerned boutiqueseller and they fulfill the same. We here at Darveys.com facilitate the entire process to make your experience as pleasant as possible. The exchangereturn policy that we have is a common one with all boutiquessellers. We have an exchange policy on all our products if the case be of a manufacturing defect with the product, however for all other cases we have a 10 day exchange policy on full priced items but there is no exchangereturn applicable on final sale items.There is no after sales service provided by Darveys.com