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Most orders are processed within 1 Business Day. Shipping rates will be automatically calculated for you during the checkout process. You will then be able to select the shipping option you would like to ship with. USA Orders please select the USA options. All USA orders are shipped via Standard Mail First Class, USPS Priority Mail, Express Mail, or UPS. You will be presented with a total cost of your order, including shipping, prior to finalizing the order or entering your credit card info. International Orders are shipped via USPS Global Airmail Parcel Post, USPS Global Priority Mail or USPS Global Express Mail. International orders must select one of the International shipping options. Failure to select the correct shipping option will cause your order to be cancelled. For the best description of each of the shipping services we offer, please refer to the actual carriers websites at www.USPS.com or www.UPS.com.The estimated delivery times listed on our website are an average delivery time. We can never guarantee delivery by any particular date or by any particular shipping method you may choose. Again under NO circumstances do we provide a refund for shipping.

Only unused and unopened items may be returned to AX Micro Solutions. Use is defined as any attempt to install, open or use an item. Inspect your products carefully upon receipt. Absolutely no returns will be accepted after 10 days of the original receipt date. All nondefective products returned to AX Micro Solutions for refund are subject to a 15 restocking fee NO EXCEPTIONS. You must contact AX Micro Solutions via email for a return authorization before shipment. All return requests are handled on a casebycase basis. Any item shipped back prior to contacting AX Micro Solutions for authorization, will be sent back at the owner’s expense. Shipping cost is a non refundable item. We do not offer any return, refund or exchange on Tools that we sell.PLEASE NOTE: A Return Authorization number does not imply that credit or exchange will be issued. It is only an authorization to return a product to us for evaluation. We reserve the right to reject any return based on its condition or noncompliance with our return policy. Return Freight Cost and Insurance Freight and insurance costs associated with returns, for any reason, are strictly the responsibility of the sender. We share the shipping costs associated with a return for replacement. The customer pays for return shipping and insurance, and we will pay to ship the replacement. All returns must be insured. We cannot offer everyday low prices and absorb the full cost of handling return shipments.