Credit Card / Debit Card, Net Banking, Credit Card EMI, Cash on Delivery and Payback.

We are committed to delivering your order accurately, in good condition, and always on time. - Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. 1. What are the delivery charges for pre-paid orders? For your first purchase and all prepaid purchases over Rs. 1299, we will deliver the order to your doorstep for FREE! After first order, delivery charges of Rs. 99 will be applicable on all orders of Rs. 1299 or less. We charge the same shipping charges across India. 2. When will my order be delivered? Most of our orders are delivered in 2-11 business days from date of order. We ship on all working days, except during unforeseen circumstances. Any order may or may not be confirmed on call for delivery attempt, depending on the courier partner. 3. How do I track my order? You will be provided with a docket number for your order with which you can track it on the site of the courier service provider. In the unlikely event we are unable to deliver any items in your order, be assured, that you will not be charged for that item, or you shall be refunded the full amount charged for the item. 4. Do you deliver outside India? Currently we do not deliver to locations outside India. 5. What can I do if I receive a damaged product? If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and mail us at carefbbonline.in, or call our Customer Care at 1800 266 2255 mentioning your Order Number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest or refund the amount. 6. What happens if I wish to cancel an order? You can cancel the order which has not been shipped. In this case we will refund the full order amount including the delivery charges. A delivered order can be returned via self-ship, pick up a

We at fbbonline follow a 30 Day return policy for non-discounted and discounted products shopped from our website – www.fbbonline.in. We want you to be fully satisfied with every item you purchase from fbbonline. If, for whatever reason, you are not satisfied with your purchase, you may call our Customer Support Team at 18002662255 (Available all days of the week, 09:00AM to 10:00PM) to request for a return, within 30 Days of receiving the order.You may opt for either pickup or self-ship while requesting for a return.