Upon confirmation of your payment for online purchases, an email will advise you that your order has been received, paid for and will be processed.
Shipping Policy
If you are having a parcel delivered to a business address please ensure that the company name, department, floorlevel and the name of the recipient are clearly entered in the shipping address.
Return Policy
If in the unlikely event you receive a faulty item or an item that you have not ordered please email infokleinsperfumery.com.au within 5 days of receiving your parcel. Please quote your invoice number and include a brief description of your order, and daytime telephone number so that we can contact you to discuss the return and issue you with a returns approval authorization.