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You can choose the shipping methods which you want on the Billing, Shipping, and Review page during the Checkout process. There are three main shipping methods to choose from:DHL This shipping method is the fastest available. Delivery times are between 3 5 working days to all major destinations.EMS EMS shipping takes a bit longer than DHL shipping. Delivery times are between 5 10 working days to all major destinations.Registered Air MailFor some small and light items, there is an option to ship your order by Registered Air Mail. Delivery times are between 10 20 working days for all major destinations. Although the delivery time is much longer, shipping cost is much lower if this option is chosen. The above delivery estimates do not include order processing time.

All of our products are covered by a 12month warranty, for refund, replace and repair.If you are dropshipping, any product returns and all the communications will have to be handled through you, because you are cec’s customer. In fact it is probably in your interests for the customer not to know about cec and deal directly with you, for reasons of safeguarding your business.In practice, it is possible for you to discuss any return issue with us, and provide our return code and address to your customer. Then they can post a faulty item back to us in China and we can ship the replacement directly to them, without you having to handle any products. Obviously this is the most suitable solution when your customers are in different countries.In terms of customer support and technical support for devices, the responsibility rests with the vendor, i.e. You if you are dropshipping. We will of course provide as much help to you as we can, and with technical questions it may simply be a matter of relaying our information to your customers