No ecommerce returns will be accepted without a Return Authorization Number RAN.A Return Authorization may be requested up to 30 days from the invoice date.To secure a RAN, please call us at 888 243 9192 and we shall assign you the RANReturns and refunds are only accepted for purchased via www.toptanzanite.com.must be returned in its original condition and including the original packaging.Insure your of purchase before returning it to us. If the value of the goods is less than 500 on the invoice you can use any carrier and insure your package fully. If the package value on the invoice is more than 500, please use only the US Postal Service Registered Mail. Most other carriers will not insure a package for more than 500. any one of them

All of our products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, toptanzanite.com makes no representations or warranties, either expressed or implied, of any kind with respect to products sold, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to toptanzanite.com arising from any product sold here shall be the price of the product ordered. In no event toptanzanite.com, its directors, officers, employees or representatives shall be liable for special, indirect, consequential, or punitive damages related to product sold.

At toptanzanite.com, we take pride in our quality products and services and we value our relationship with you.If at any time you feel our products does not meet your needs, please return the article by following our ecommerce return policy within the applicable 30 day period, allowing you to be assured and confident of your purchase with us.Our return policy is applicable to all purchased items, irrespective of price value or the gap. However, they must be returned in their original condition to us within a maximum period of 30 days.