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ou will receive a confirmation email after placing an order and another email after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please provide us with the following proofs: This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product. Photos of the front and the back of the package or box; Partial shipment slips if applicable; Photo or video of the defective item; Photo or video and a detailed description of the problem