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We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code. Please note that residential shipments to USA some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. Our courier agents USPS / DHL / FEDEX / TNT / UPS / SpeedPost etc will not be able to provide sign confirmation of delivery made in such cases. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. No deliveries are made on Saturdays and Sundays in most countries where 5 day work culture. In many Islamic countries Fridays are normal off days. Some times we can try to organize deliveries on Saturdays also on some extra cost on case to case basis, if possible. further deliveries are generally made during normal working hours of courier companies and these vary from country to country. Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days. Calculating cost - Shipping cost is not built in each items price. You get the benefit of reduced shipping cost on each additional item. Fair transparent shipping rates. Please also note that the shipping rates are weight based. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams. International shipping and handling rates is based on the size of your order: the larger you order, the lower the rate. Free shipping to any address in India. Shipping gifts to India - We take great pride in being able to offer FREE SHIPPING to any address in India to our customers with family and friends back home. To ensure the quickest confirmed delivery on all ord

Your complete shopping satisfaction is our No.1 Priority. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation. We do our best to make sure you never need to use this policy. But still for theory purpose here it is : - If an item you ordered from festival does not meet your expectations do write to us and we will happily try to assist you. We are dedicated at festival to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems. We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that : The item may be damaged during transit. Or there might be a manufacturing defect. Or that a wrong item is delivered to you by mistake.