Currently we accept payment methods including: Paypalaccepts USD, Euro, GB Pound, Russian rubbles, JPY, CAD, AUD currencies Credit cardonly accept Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit; only USD, Euro GB Pound currencies Western Union Bank TT payment

1. Where can you ship In JK tea shop, we always charge customers the actual delivery fee. We can ship our goods to most countries or areas in the world, except there are some restrictions on some products which can be shipped to international destinations. In this case, we will contact those clients after they place an order. 2. What is the shipping cost in each option We will charge the actual shipping cost of items total package weight. Below is the shipping rates based on different options from China Post.A This chart below is based on total shipping weightproduct weight packing weight box weight and is applicable to Air small packages under 2000 grams. 1 Air without tracking numberour common air mail flat shipping2Air with tracking numberregistered air mail, our default delivery way in our website system B This chart is total shipping weight product weight packing weight box weight, and is applicable to big packagesunder 20kg 1SALby China post, with tracking number2AIRbig air parcel, by China post, with tracking number CThis chart is total shipping weight product weight packing weight box weight, and is applicable to EMS packagesunder 30kg 3. How many delivery options you provide Currently, we only adopt China Post Singapore Post Hongkong Post as our default delivery partners. We offer China post Air, EMS and UK Royal Mail service. If you wish your items shipped by other deliveries companies, such as DHL, UPS, FEDEX, please contact us beforehand, and then we can quote the price accordingly. Air is a comparatively fast delivery with competitive prices. It can be delivered to almost all countries and delivers the goods to clients house or slated addresses. Delivery time: around 15 25days. EMS is the fastest delivery option from China Post. It can deliver the goods around 7 business days to clients slated addresses.

We want you to be happy with all the items you purchased.If for any reason you are not satisfied with your purchase, please contact us within 7 days of receipt of your order that you don wish to keep, with the exception of tea samples. Note that the returned products must be in their original condition and packaging. At this time, we can only refund the items money back to you and do not cover the cost of shipping the unwanted items back to us; unless there is an error on our part for the items such as you received an incorrect or defective item, etc, in this case, we will also pay the return shipping costs.We will refund the goods payment after we receive the sentback parcel, which might take around 1520 days later.If you need to return an item, please simply email to our sales representativessalesjkteashop.com. They will contact you upon receipt of your email.