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SHIPPING POLICY INTERNATIONAL SHIPPING POLICY All International orders will be shipped using DHL 510 business days USPS 1012 business days China Post International Service 1020 business days. Sometimes it’ll take extra 23 working days processing time based on the availability, stock and weather. This method has proven to be the best way to insure that your package arrives in a secure and timely manner. Tracking information is provided via email as long as the customer provided a valid email address. · You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from PinkQueen.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. · Orders that are shipped to countries outside of the China may be subject to import taxes, customs duties and fees levied by the destination country. PinkQueen.com is not responsible for these additional charges.

RETURN EXCHANGE PinkQueen strives to provide a pleasurable shopping experience and superior customer service. If for any reason you are not satisfied with your order, we gladly accept returns of items in newunused condition with original packaging. Please contact us at Servicepinkqueen.com prior to returnexchange. If you are not satisfied with our products Not Quality Problem, we gladly accept returns within 60 days of receipt for most items in new condition. And shipping cost is nonrefundable unless the item is found to be faulty or damaged due to our fault. The following criteria must be met in order to be eligible for a refund. · Returns must be post marked within 60 days of the original order date. · Items being returned must be new, unused and in their original packaging with all accessories. · Items must be accompanied by our Return Form Please contact our customer service to get it. · Items must be returned to us via a traceable shipping method with a delivery confirmation with all shipping costs prepaid.