We accept VISA, MASTERCARD American Express Credit Cards and Debit Cards, Netbanking with over 20 major banks and First Citizen Reward Points Redemptions, in addition to Cash on Delivery optionYou may pay for your purchases on Shoppersstop.com using one of the following options:Valid Credit Cards VISA or MasterValid Debit Cards VISA or Master may be used, if your issuing bank permits you to use these onlineMaestro cards issued by most Indian bankAmerican Express Credit Cards.Net Banking Banks such as ICICI Bank, HDFC Bank, AXIS Bank, Punjab National Bank etc.Cash on Delivery on orders of value between Rs.500 and Rs.10,000 on selected products and at selected locations across India. Click here for detailsFirst Citizen Reward Points Members of First Citizen Program can link their Shoppersstop.com registered account with their First Citizen account by submitting filled First Citizen Online Linking form at First Citizen Desk in our stores. For more details please visit My Account section. This facility is available only to the registered customers.

We currently offer FREE DELIVERY on all orders. You do not pay any shipping charges on ANY orders placed on shoppersstop.com.The large majority of our orders are shipped within 3 working days of the order, and delivered in 23 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

We are responsible for what we sell. If you are not completely satisfied with your purchase, you can return most items to us within 14 days of delivery to get a 100 refund We offer free and easy returns through courier pickup, or you can exchange most items bought online, at any of our stores across India. You do not have to bear any courier shipping charges for returns. We do not return or exchange Gift Vouchers, Fine Jewellery, Gold Jewellery, Gold Coins, Undergarments, Altered Garments, Cosmetics Perfumes, Sunglasses, First Citizen Card, Maxit Products, Electronic Products and Watches for hygiene and other reasons.In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 14 days from the date on which these goods are delivered.