You can pay us using your internet banking, credit or debit card, Google Pay, Phone Pe, Paytm, UPI. For an international order also, you may pay us through Visa/Mastercard or Paypal.

To return your product, you should mail your product to: Daliya,Ezhoor,Tirur,Kerala, 676101 KL, India You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over INR 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We dont guarantee that we will receive your returned item.

It is our endeavour to provide you with the best possible customer service and hence we permit returns and exchanges as long as the product/s are unused, unwashed, defective/damaged, and are returned in saleable condition in with all original packaging, tags and invoices. You are required to inform us within 48 hours of receiving the package on customercareritukumar.com with your order number and the item(s) you wish to return/ exchange, else the goods will be considered sold and no further requests will be entertained. We will revert to your email within 24-48 hours with an appropriate solution. You will be receiving credits in your Ritu Kumar,Label Aarke online account (COD/Shipping fee excluded, if any) for returns on discounted merchandise. These credits will be valid until used. A refund will be issued to your original mode of payment in case of a return on non-discounted merchandise. In case of an exchange, please mention the size you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order. Refund TC for Online orders - Refund will be issued only for Online India store within 7-10 working days from the date of pickup mode of refund will be the original method of payment (except COD).