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suratdiamond

Surat Diamond Jewellery manufactures and exports D..

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Payment Policy
credit card, Paypal , Google Pay Accepted
Shipping Policy
1) Shipping is FREE anywhere within India: · Diamond Products are shipped thru Blue Dart/ Speed Post / Registered Post Parcel, · Non-Diamond Products thru Blue Dart / Speed Post / Registered Post Parcel. All parcels are fully Insured. Speed Post is the safest & most Secured mode of shipping Diamond Parcels: · Products when shipped thru Insured Speed Post usually take 8/10 days for Delivery post shipment. · It services to all small and big towns in India, so as to reach all you customers safely. 2) International Shipments: · We charge only additional US$45 for Diamond Parcels (except for products purchased from http://ringdesign.suratdiamond.com) & US$13 for Non-Diamond Parcels. · For Certified Solitaire Diamonds purchased from http://ringdesign.suratdiamond.com shipping charges are additional depending on the value of the Product Purchased. · To save on shipping charges you can club your purchase. · International Customers will have to bear VAT & TAX as applicable in their respective countries on the selling price. Please Note: That the total to be paid to us is only the Selling Price + Shipping. The rest, VAT + taxes are to be paid to parcel force/Royal mail or any other local delivery agent at the time of delivery
Return Policy
Our fine diamonds and timeless jewelry should meet or exceed your expectations. However, if you are less then entirely satisfied and wish to return , you can return any order for a credit or exchange within 30 days from the date of shipment. This is applicable for only non-certified jewellery and not applicable for Loose Solitaire that are third party certified (eg. GIA/IGI/HRD) How to return an order: 1. Please email us at cs@suratdiamond.com and let us know the item you would like to return along with your Order No 2. Send us the jewelry with the original packing materials and let us know the item tracking no by return email once you mail it . 3. Secure your item(s) and all the original packing materials, including SDJ security tag, packing slip and the diamond certificate if appropriate, in a freight approved package (the post office has these available if you do not). 4. Send the package by Priority Registered/EXPRESS Mail, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges. However if the value of the items being returned is over $500, we recommend sending the package via USPS as FedEx and UPS will not insure goods over $500. For returns of over $500 from outside the US, please contact a 3rd party insurance company to arrange coverage. SDJ is not responsible for items lost or damaged while shipping of returns In case of returns from India please mail the package to: Surat Diamond Jewellry Pvt Ltd 16A, Khetwadi, 12th Lane, Opp. EArth Castle Building, Mumbai 400004 Maharashtra India Tel : +91-022-23826864 / 23860997 NOTE: Please be careful NOT write jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package.Returns are simple, but are subject to certain rules:

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