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US Customers: FedEx Ground is free to the Continental United States.Prom, Pageant, and other formal dresses Varies from 1 to 8 weeks depending on availabilityBridesmaid dresses anywhere from 4 to 10 weeks depending on availabilityOccasionally, to get your dress to you in time, we will need to expidite shipping. If this is the case, we will inform you BEFORE processing your order and charging your card.Tracking numbers will be sent to your email when the items are shipped from our store.

We Special Order your dressshoesaccessories in the size and color you choose. Almost every Special Occasion retail store including ours has a NO refundreturnexchangecancellation policy for a couple of reasons... Since your dress is specially ordered in the size and color that you choose, we cannot return them to the manufacturers.Formal gowns are a Special Occasion item meaning you will only wear it a few times and some people would want to wear the dress once and return it. You are measuring and choosing your own size. Because we have no control over whether you are selecting the correct size, no refundsreturnsexchanges will be accepted for ordering the incorrect size. PLEASE MEASURE carefully. Size charts are located on the gallery and detail pages of every item on our site. If you have any questions regarding size, feel free to call us toll free at 8774MYPROM.