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To ensure ease of selling and the best possible customer experience, we mandate delivery to all customers via our logistics partners and deduct the shipping cost from the selling price before making a payment to you. ... There is 20 and 10 discount on the forward shipping fee for Gold and Silver Sellers respectively.

Flipkart, which is arguably Indias biggest e-retailer, has revised its return policy for popular products. The policy, which earlier allowed customers to return a product in within 30 days of purchase, will now give only a 10-day window to consumers.