SHIPPING POLICYIndia, Its 100 Free Shipping on all orders.Outside India, its 25 applicable on all orders. (All Custom Duties levied on the products will be borne by the customer.)Shipping PolicyMost orders are shipped within 3 business days. All orders are shipped via reliable logistics like Delhivery, DTDC, Trackon, IndianPost or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 2-3 weeks. Please do not count Saturdays, Sundays or national holidays in delivery time. Please include a complete street address along with the pin zode/ zip code for all orders.

RETURN POLICYPlease do ensure that you are aware of the returns eligibility before your place the order.If you are not 100 satisfied with your purchase, you can return the product and get an exchange against the product for another one, be it similar or not. You can return a product within 7 days of the delivery provided goods are in their original condition with the tags still attached. Please note that the return shipping charges will be borne by you. We don’t have reverse pick up services available with us.Any product you return must be in the same condition you received it and in the original packaging. Please keep the tags, receipt, Invoice and other order related documents intact with the return. Please email at jo [at] jovifashion [dot] com or call/whatsapp on +91 96362 88883 to request and initiate a return and inform us with the tracking once you ship the product back to us. Please note that the return shipping charges will be borne by you. We don’t have reverse pick up services available with us.You can have for a full refund in the form of redeemable store credits (which you can use later to shop at JOVIFashion)Return ExceptionsA. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.B. Items sold in Sale/Offer/Discounts/Clearance are not eligible for return or exchange.C. Delivery charges of COD orders (Rs. 60 per product) are non-adjustable.D. The returns are subject to the JOVI teams decision. This isn’t to panic you, as we are quite co-operative.Have a happy experience.