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Online Selling, Free Shipping, Cash On Delivery

When you receive your item you must check the order accuracy as soon as possible following receipt and always before you open the container or break the safety seal. You must absolutely ensure that a returns authorization number is obtained before attempting to return any items to us. Failure to follow our returns procedure may prevent from getting a refund or credit for your order.Contact us through your account via our online message centre email or call us toll free at 855 430 7492. All returns without a prior authorization will be refused by our returns department. You must absolutely obtain a Return Authorization Number before returning anything to us. You must inform our customer service team of your order number the item you are returning and the reason for return. We will then provide you with a unique return authorization number and will confirm the returns address where you need to return the item to. Please package the item securely and include inside the package your order number name and address Please obtain a tracking number from the Canada Post when you send your item back to us A tracking number does not cost anything and without it, we may not be able to process your refund or replacement in the rare event that your item is lost in transit If you request a replacement product that is no longer available we will process the refund back to the original credit or debit card or PayPal account used to purchase the item. Any item you have accepted and then shipped back to us is your responsibility until it reaches our warehouse.