Unnatisilks offer multiple methods to make payments for your order: Credit Card Debit Card, Net Banking, Demand Drafts, Direct deposit of cash in our bank accounts and Cash on Delivery. All Credit/Debit card details remain confidential and private. Unnatisilks and our trusted payment gateways use SSL encryption technology to protect your card information.

For International buyers, orders are shipped and delivered through registered international courier companies i.e DHL, FEDEX and UPS. For domestic buyers, orders are shipped through registered domestic courier companies only. In most cases orders are dispatched within 24 working hours or as per the delivery dispatch date agreed upon at the time of order confirmation and delivering of the shipment, subject to the courier company norms. Unnati Silk Prints Private Limited is not in any way liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 3 working days from the date of the order and payment or as per the delivery date agreed upon at the time of order confirmation. If the order needs customization then additional 1-5 days are needed. Unnati Silks provides Free Delivery to its retail customers i.e. customers who have purchased their products for personal use and at retail prices from them. For our international customers, we have Free Delivery for retail orders of 100(American)and above. No deliveries are made on Saturdays Sundays in most countries where 5 day work culture prevails. Also on festivals courier companies have holidays. Further deliveries are generally made during normal working hours of courier companies and these vary from country to country. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. Please note that there are no shipments made from us on Sundays and public holidays. Unnati Silks shall not give any refund, returns, replacement and exchange for reason/s of delay caused on part of the carrier agency. However, at its sole discretion, Unnati Silks could agree to provide order credit which may be used for future orders.

Unnati Silks usually dispatches products within a 12-24 hour period of its working hours. Hence Cancellation of an order will be considered only if the request is made within 12 hours of placing the order or before the product is dispatched, whichever is earlier. Once the order is dispatched, then cancellation is not possible and will not be considered