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Zappos always provides FREE standard shipping on ALL orders – no minimums or exclusions! Some customers may qualify for upgraded shipping at no charge – check out our mobile app or Zappos VIP for details.

Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item(s) for a full refund within 365 days of purchase – no catches or exceptions! Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund. Click here to start your easy self-service return, or contact us. If you have received defective, damaged or incorrect merchandise, please contact us directly. Once we receive your qualifying return and approve your refund, Zappos will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account. Some customers may qualify for rapid refunds through Zappos VIP.